Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Our Commitment
Monarchy Homes is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us about our services, or enquire about renting or managing a property.
Legal Compliance
This policy complies with the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
Personal Identification
- Name
- Email address
- Phone number
- Address
Property Enquiry Information
- Details of rental enquiries
- Property preferences
- Landlord enquiries
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
How We Use Your Information
- To respond to enquiries
- To provide property management services
- To arrange property viewings
- To communicate with landlords or tenants
- To improve our website and services
- To comply with legal obligations
We will only process your personal data where we have a lawful basis to do so.
Sharing Your Information
We may share your personal information with:
- Landlords or property owners
- Contractors or maintenance providers
- Professional advisers
- IT and website service providers
- Government authorities where required by law
We will only share information where necessary and appropriate safeguards are in place.
Data Retention
We will retain your personal data only for as long as necessary for the purposes it was collected. Where information is no longer required, it will be securely deleted.
Your Data Protection Rights
Under the UK General Data Protection Regulation, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your personal data
- Object to certain types of processing
- Request restriction of processing
- Request data portability
Data Security
We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, and disclosure.
However, no internet transmission is completely secure.
Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Questions?
If you have any questions about this Privacy Policy, please contact us:
hello@monarchyhomes.comThis Privacy Policy may be updated periodically. Any changes will be posted on this page.